Hi, I'm Victoria.

Needs Analysis

My process always begins with a needs assessment. I collaborate closely with stakeholders to define clear, measurable business goals that directly address the challenges you're facing. This stage ensures we understand the root cause of the issue, allowing us to design a solution that aligns with both business objectives and learner needs.

During this phase, I use the following methods:

• Action mapping and design thinking

• Data analysis

• Learner analysis 

• Task analysis

• Surveys and questionnaires

• Interviews

• Focus groups

• Observations

Select the button to see  an example.

Design

Between conducting a needs assessment and crafting the learning solution, I develop a detailed design document. If training is identified as the right solution, we define the format and outline the content accordingly.

Key elements in this stage include:

• Kirkpatrick’s levels of evaluation

• Clear, SMART learning objectives

• Scenario-based questions tied to objectives

• Backward design methodology

• Principles of Adult Learning Theory

• Gagné’s nine events of instruction

• E-learning storyboarding

• Iterative design using the SAM model

Select the button to see examples in my portfolio.

Develop

In the development phase, I continue to apply the SAM model, gathering feedback at each iteration—alpha, beta, and gold—until we achieve a polished learning solution.

The tools I use in this stage include:

• Articulate Rise 360

• Articulate Storyline 360

• Camtasia

• Vyond

• PowerPoint

• Canva

In Storyline, I enhance engagement with interactive elements such as branching scenarios, mini-assessments, accordions, zoom regions, motion paths, lightboxes, drag-and-drop activities, knowledge checks, and more.

Select a button to see examples in my portfolio.

Implement & Evaluate

Once the deliverables are finalized, I handle the publishing process. For e-learning courses, I export SCORM files and coordinate with your team to upload them to the LMS.

After the solution has been in use, I work with you to assess its impact on achieving our business objectives. Key aspects of the evaluation include:

• Data analysis

• Applying Kirkpatrick’s levels of evaluation

• Identifying the solution’s strengths

• Pinpointing areas for improvement or adjustments

• Developing action plans for any necessary changes

Finally, we celebrate the success of the project!

Select the button to see my portfolio section.